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FAQs on Applying!

Have questions about applying and if you qualify? 
Review the FAQs for answers.
¿Necesita ayuda para rellenar su solicitud?
Llámenos al 1-800-806-1191
There are five circular photos with yellow lines connecting five individuals. Photo descriptions from left to right: 1) A woman sitting on a couch next to a wooden table. The table has a photo, lamp and a landline telephone with enlarged dial pad. The woman has dark skin, medium length hair, is wearing a white turtleneck top and is smiling while holding the telephone to her ear. 2) A girl with fair skin and strawberry blonde medium length hair is looking up to her left, away from the camera. She is wearing a tie-dyed sweatshirt. She has a feeding tube taped on her cheek. She is holding a tablet in both of her hands. 3) A man with dark skin and shaggy medium hair is looking away from the camera to his right. He is wearing a yellow shirt, silver necklace with pendant and a cordless headset phone. 4) A woman is sitting in front of her desk with a blue wall and a frame behind her. On her desk is a landline telephone and flowers. The woman has fair skin and red hair. She is wearing a pastel peach color buttoned up shirt and a black blazer. She is holding the telephone to her ear and is smiling. 5) A man with dark skin and short hair is smiling away from the camera to his right. He is wearing glasses, an orange shirt and a plaid buttoned shirt that is left open. He also is wearing a hearing device around his neck.
  • A black man wearing a gold long sleeve shirt wearing a headset and microphone device to communicate with others.
  • A female young adult wearing rainbow tie dye sweatshirt, looking afar from her wheelchair, holding an iPad device in her hand.
  • An Asian man with black-rimmed glasses and hair, long sleeve plaid shirt and a green t-shirt, listening through a device and smiling.
  • A white Deaf man wearing a gold hat and gold-rimmed glasses. The man is wearing a tan t-shirt and has a flower tattoo on his left neck.
  • A blind Black woman wearing a white turtleneck shirt and blouse sitting on the couch, holding a white phone to her ear, listening to the caller on the other end of the line.

How to complete the Medical Professional Information section

Contact Information

Fill out the professional information for the medical professional or certifying agent that is verifying the consumer’s disability. 

Cargar documentos justificativos

This section is optional. If you have supporting documentation to verify a consumer’s disability you may upload it here. The documentation must meet the following criteria: 

You can upload the following types of files:

  • PDF
  • Doc
  • Docx

Files must be 1 MB or less.

To find the size and format of your file you can:

  • Windows:
    • Right-click the file
    • Select "Properties"
    • A window will open showing information about your file

  • Mac
    • Select the file
    • Press Command + i on your keyboard
    • A window will open showing information about your file

Your application will be considered complete without filling out the Medical Professional Information if you can upload one of the following: 

  • Prescription 
  • Reports including:
    • Audiogram 
    • Vision Exam
    • Health Certificate
  • Signed note or letter from a Medical Professional 

Your supporting documentation needs to be dated within the last two years and include the Medical Professional’s:

  • Full Name 
  • Telephone Number 
  • State license number (if applicable) 

The document must also clearly indicate the applicant's disability.  

Do not include any documents that list your client's:  

  • Social security number 
  • Banking information 
  • Credit card number 
  • Identification number

Firma del profesional

Click the signature box and draw your signature. 

Póngase en contacto con

Centro de contacto
Apartado de correos 30310
Stockton, CA 95213
Teléfono/VP: 1-800-806-1191
Correo electrónico: info@caconnect.org
Fax: 1-800-889-3974

Acerca de

Bienvenido a California Connect, también llamado Programa de Telecomunicaciones para Sordos y Discapacitados (DDTP), que proporciona acceso a la comunicación a californianos con discapacidades auditivas, visuales, cognitivas, de movilidad y del habla. El programa de la Comisión de Servicios Públicos de California (CPUC) incluye equipos y dispositivos de comunicación accesibles, servicio de retransmisión y dispositivos de Comunicación Aumentativa y Alternativa (CAA).
Copyright © 2025 Estado de California
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